With Managed Services Olson Technology becomes your full time IT department. This turns your variable cost of technology into a fixed cost that can be accurately budgeted. If you’re paying for service by the hour, the company servicing your needs is making money on your issues. They in essence want you to have problems, that’s how they make money. With Managed services, we want you to run in a rock solid environment. Our number one objective is to have you running at your peak level, this way you are not constantly needing service.
What We Provide
- Manage and monitor desktops, servers and networks
- Install and manage software updates and patches
- Manage server and workstation backups
- Install and manage firewalls
- Provide access to IT expertise via a Virtual CIO
- Onsite Support and Emergency Response
- Client Portal – access to tickets, invoices, reporting.
- Provide 24/7/365 customer support via the OT Customer Care Center—located in North America
- Provide you with a Client Manager, to make sure your issues and concerns are addressed and you continue to be thrilled with Olson Technology
Clients experience increased productivity, lower operating costs and a greater ability for them to focus on core competencies. We believe strong business relationships are based on long-term consistency, honesty, and are mutually beneficial to both parties.